Help & FAQs

Frequently Asked Questions

 

Echocardiography Patient InformationAre you a patient with questions about echocardiography? Please visit our patient information site at www.SeeMyHeart.org

 

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General FAQ’s

FASE FAQ’s

Membership FAQ’s

Patient FAQ’s

Physician FAQ’s

Research FAQ’s

Sonographer FAQ’s

General FAQ’s

Q: When does the Journal get mailed out?
A: Mid-month. It can take up to two weeks in the US or up to six weeks for international members. To access your journal online click here.

Q. What if I don’t receive an issue of the Journal?
A. Please contact us at ase@asecho.org to report your missing issues.

Q: Do you sell educational materials?
A: We do have a variety of educational materials including educational DVDs on our ASE MarketPlace site.

Q: When does theASE Annual Scientific Sessions Preliminary Program come out?
A: ASE’s Annual Scientific Sessions are held in June of each year. The program is generally available by December 1. Please visit ASE’s Scientific Sessions page for more information.

Q: How do I get additional copies of ASE Guidelines?
A: ASE Standards and Guidelines are available on our site to members and the public for free. Please click here to visit this area. If you are giving an educational presentation at an ASE educational course and would like to use information from an ASE Guideline & Standards document on your slide presentation, please be sure to include credit information at the bottom of your slides.You will need to contact ASE’s Vice President of Communications, Cathy Kerr at Ckerr@asecho.org to establish use approval or to use ASE’s logo.

Q: How do I get my Local Society listed on the ASE Website?
A: Please contact Cheryl Williams at cwilliams@asecho.org with your Local Society name, Contact Person, address, phone, and email. Additional information we publish is: Number of Members, Meeting Frequency, Websites and Upcoming Educational Programs. Please visit our Local Society Pages for more information on Local Societies.

Q: I’m a member of the press, who should I contact for information on ASE?
A: Please contact Cathy Kerr at ckerr@asecho.org, our Vice President of Communications.

Q: How can I take the ASCeXAM?
A: Please visit the National Board of Echocardiography’s website at www.echoboards.org for more information.

Q: How can I get CME’s?
A: ASE’s Annual Scientific Sessions, which is held in June of each year, typically awards 30 hours of credit to attendees. If you are an ASE member, you may also visit ASE’s education sections, submit the CME sections in the Journal, or ASEUniversity for free CME credits. If you are looking to download old certificates you can do that by logging in and visiting “CME Activity Certificates” under My ASE Membership.

Q: How can I post a job opening?
A: Please visit the ASE Career Center to post job openings and resumes.

Q: Is it safe to use my credit card online?
A: Your credit card information is accepted online using a secure document, and then transferred to our bank for payment using a secure server. No one at ASE Headquarters has access to this information. It is safer to give your credit card online using this secure payment system, than it is to give it to a waiter at a restaurant. We encourage all our members and prospective members to utilize our online features because it allows us to give you faster service

Q: Can I purchase a mailing list?
A: Yes. Please visit the Mailing List Order Form Page.  ASE does not sell member emails, phone or fax numbers.

Q: I ordered (or want to order) an educational product, who do I contact?
A: Please contact Anita Huffman at ahuffman@asecho.org with questions about products already ordered. You can purchase ASE Educational Products at ASEMarketPlace. Click here to be redirected to ASEMarketPlace.

Q: How do I get my echo lab accredited?
A: Contact The Intersocietal Commission for the Accreditation of Echocardiography Laboratories (ICAEL) via theirwebsite or by phone at (410) 872-0100.

Q: Can you give me information on echo statistics?
A: ASE has not been collecting overall statistical information, except as a part of our laboratory database project (establishing benchmarks for echo labs) and this information is only available to labs that have participated in giving us data.  ASE does have statistics on sonographers in the workplace– training, education, salary levels, etc. This is available free to ASE members and to others on the ASE MarketPlace site.

Here are other sources of statistical information:

Information on Lab standards, accreditation, what states are doing (re: Medicare standards), call ICAEL (410)872-0100.

Marketing Information (they have Benchmark and Market Summary Echo reports–how many labs there are in the US, etc…) call IMV at 847-297-1404 or visit www.imvlimited.com/mid.

Q: How can I become a sonographer?
A: We recommend a well rounded, accredited cardiac sonography program that meets both didactic and clinical instruction and is recognized by the American Registry of Diagnostic Medical Sonographers (ARDMS). Echocardiography or Cardiac Sonography is covered through two allied health care disciplines; Diagnostic Medical Sonography and Cardiovascular Technology. Such programs can be found by visiting our education section where you can review programs that are accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or by visiting their site at www.caahep.org. More information can be found at the American Registry of Diagnostic Medical Sonographers (ARDMS) website at www.ardms.org.

Please visit our Sonographer Training Pages for additional information.

Q: How do I submit articles to the Journal?
A: You can submit your manuscript electronically here: http://ees.elsevier.com/jase. This page contains comprehensive information about the submission process.There is also “Information for Authors” printed in every issue of JASE. If you need help with your article submission, contact Chelsea Flowers at cflowers@asecho.org.

You can also find Author Guidelines by going to the the JASE Online link.

Q: How do I Request Reprints or Reuse of ASE Materials?
A: Please visit www.elsevier.com/permissions to fill out a request for permission form.

Should you want to request to reprint articles from the Journal of the American Society of Echocardiography (JASE), you must request permission from Elsevier. Their Web page is located at http://www.elsmediakits.com/reprintsFaq.php.

If you are giving an educational presentation at an ASE educational course and would like to use information from an ASE Guideline & Standards document on your slide presentation, please be sure to include credit information at the bottom of your slides. You will need to contact ASE’s Director of Communications, Cathy Kerr at Ckerr@asecho.org to establish use approval or to use ASE’s logo.

Q: What is ASE’s Tax ID Number?
A: It is #31-0899106.

Q: What is ASE’s DUNS Number?
A: It is #017272010.

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Membership FAQ’s

Q. How do I join?

Unfortunately, due to high volume, membership applications cannot be accepted over the phone. Please use our online application or print it out and fax to ASE Headquarters. The ASE office can mail, fax or e-mail applications as well. No payments for memberships are taken over the phone. ASE memberships run on a calendar year (January – December). Renewals begin in November. If you join after August 31, your dues will be applied to the next calendar year and your membership benefits will begin in January (however your online access to the Journal will begin after your payment is processed).  

Q. What are the benefits of ASE Membership?
A.  Click here to be directed to a list of our extensive membership benefits.

Q. How long after I join before I receive my first issue of the journal?
A. Journals are mailed out mid-month. It can take up to six weeks after you join to receive your first issue. If you join ASE between September and December, your first printed journal will arrive in January.

Q. Are Membership Dues Tax Deductable?
A. Membership dues may be tax deductable.  Advocacy efforts comprise approximately 5% of the member dues rate and are therefore not tax deductable.

Q. What if I don’t receive an issue of the Journal?
A. Please contact us at ase@asecho.org to report your missing issues.

Q. How is my JASE subscription handled if I join after January but before September?
A. You will receive all issues of the JASE for the current year beginning with the January issue.

Q. What if I lose my ASE membership number?
A. If you lose your ASE membership number, contact us at ase@asecho.org.

Q. How long is my membership?
A. Memberships run on a calendar year, January through December. If you join after August 31, you are considered a member for the following year. Renewal notices are mailed in October.

Q. Will I receive a certificate of membership?
A. ASE does not issue membership certificates. Members receive a membership card for the current year that lists their membership number. Y

Q. Do you sell or trade my phone, fax or email address?
A. ASE does not sell or trade that information from its membership database.

Q. Can my Hospital/Medical Practice become a member?
A. No, ASE’s memberships are for individuals – physicians, sonographers, medical students, and fellows.

Q. I’m a sonographer who just replaced another sonographer at this hospital. The hospital paid for the ASE dues so can you transfer the membership into my name?
A. No, ASE memberships are for individuals and remain with the individual who joined, even if he leaves his current employment.

There are three membership applications – please select the one to that applies to you:

  • North American Membership – Physicians, Scientists, Lab Managers, Sonographers and Retirees that live INSIDE the US, Mexico and Canada
  • International Membership - Physicians, Scientists, Lab Managers, Sonographers, Retirees AND students that live OUTSIDE the US, Mexico and Canada
  • Student Membership - Medical and Sonography Students that live INSIDE the US, Mexico and Canada

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Having Trouble Logging in? Please read these tips!

ASE’s web sites are optimized for the “default configuration” of the most commonly used browsers and plug-ins. Users who change their browser configuration to achieve a higher level of security and/or privacy may affect the usability of the certain web sites in the process. The information presented below is intended to inform users of browser settings that may affect usability as it pertains to the ASE websites.
If you enter your ASE Member ID and password (usually first letter of first name CAP, first letter of last name CAP, with the rest of the last name in lowercase) but are “stuck” on the login page, the likely problem is that either your browser is not accepting cookies, or your computer has some type of privacy software that is blocking cookies.
Cookies are small bits of information stored on your computer that are used to remember who you are as you use the ASE Website. Cookies make sure that each member can only see their own information and eliminate the need for you to login every time you come to the site. While most browsers are normally configured to accept cookies, these settings can be changed.
 
Firefox
Choose “Tools” from the menu and select “Options”.
Click the “Privacy” icon in the “Options” menu.
Click “Cookies” to expand the section.
To enable cookies, click the “Allow sites to set cookies” box.
To disable cookies, uncheck the “Allow sites to set cookies” box.
 
Microsoft Internet Explorer
Choose “Internet Options” from the “Tools” menu.
Select the “Privacy” tab.
Under “Settings”, select the “Advanced” button.
Make sure that “Override automatic cookie handling” is selected.
To accept all cookies on www.asecho.org, select the “Accept” option for first-party and third-party cookies.
Select “OK” in Advanced Privacy Settings.
Select “OK” in Internet Options.
Since third-party privacy software (i.e. Norton Internet Security) typically overrides your browser settings and can affect all browsers on your computer, check these settings first. These tools can usually be configured to allow cookies from certain sites. If you have antivirus software installed, try temporarily disabling it and then logging in.  If this works, you’ll need to add www.asecho.org the software’s “safe” or “accepted” list.
If you are connecting from a hospital, it is possible that your firewall is preventing access to the ASE websites. One common problem is related to the ports to which your computer is allowed to connect. If you are at a workplace, check with your computer security personnel to see whether the ports to which you have outgoing access have been restricted. Otherwise, check your own firewall software – it should have settings where you can open and close specific ports. Remember that routers (for wireless internet) may also have a firewall built in, and sometimes you need to look a the documentation for your specific brand and model.
VERY RARE SITUATIONS:
The date is set incorrectly on the computer. This confuses our cookies (they have expiration dates). Check to see that your date is set accurately.
Internet temporary files need to be cleared
This is caused when Internet Explorer/Netscape runs out of room to store files on the user’s PC. This is not caused by a lack of hard disk space, but rather by a lack of space allocated to temporary internet files. To remedy this problem, clear the temporary files on the affected machine by opening the “Internet Options” control panel in Windows. On the general tab, press the “Delete Files” button and proceed to delete the files.

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