ICD-10 Resources

ASE’s Advocacy Team has developed the following echo specific resources to help you with the implementation of ICD-10:

ASE developed these tools to assist you during this challenging time as a part of your ASE member benefits. If you need more individualized support, ASE also provides complimentary access to a coding reimbursement expert. ASE Members can contact ASE’s coding expert by logging into the Member Portal.

CMS has issued a new ICD-10 Resource Guide and Contact List to help find answers to frequently asked questions.

You can find resources on the CMS ICD-10 website and their Road to 10 online tool.

Contact your MAC for Medicare claims questions. Your MAC is your first line for Medicare claims help. MACs cannot respond to questions about Medicaid or commercial health plans. The new ICD-10 Resource Guide and Contact List gives MAC and Medicaid contact info organized by state.

If you have a Medicaid claim question contact your state Medicaid agency.

You may also contact CMS directly by emailing the ICD-10 ombudsman Dr. William Rodgers, whose contact email is ICD10_Ombudsman@cms.hhs.gov.

For commercial payers, check the payer’s website for information about ICD-10 implementation and a method of contact for issues.

  • For Anthem, physicians should contact the Provider Service Call Center for the locality and line of business involved (telephone numbers can be found on Anthem.com).
  • For Humana, physicians can use the following email address ICD10Inquiries@humana.com
  • For UnitedHealth Group, physicians can use the following email address ICD10questions@uhc.com

On November 2, 2015 ASE & MedAxiom co-sponsored a webinar on ICD-10 Post Implementation: Focus on Echocardiography. This was a discussion on coding challenges and documentation requirements for diagnostic echocardiograms. There was also a review of key billing and documentation components for these services. The recorded webinar is now available just click here. Currently available is following link to download the handout for this webinar.
ICD-10 Post Implementation: Focus on Echocardiography handout

The Centers for Medicare & Medicaid Services (CMS) has released the Next Steps Toolkit to help providers track and improve ICD-10 progress. This new, in-depth toolkit includes information and resources on how to:

  • Assess ICD-10 progress using key performance indicators to identify potential productivity or cash flow issues
  • Address opportunities for improvement

Maintain progress and keep up-to-date on ICD-10

Visit the CMS ICD-10 website and Roadto10.org for the latest news and resources, including the ICD-10 Quick Start Guide.


ASE Headquarters – COVID-19 Update

Beginning March 26, 2020, the county where the ASE Headquarters is located is under a government order to “Stay at Home” due to the spread of the coronavirus. These “Stay at Home” recommendations continue to be in effect and depend on the infection rates in the County/State. ASE will keep all but essential personnel telecommuting until a time when it is judged safe to return to work. We are not suspending or closing operations; our employees will remain working and providing excellent customer service to our members and the cardiovascular ultrasound community. However, ASE will slightly modify its official open hours to 9 AM – 4 PM Eastern TimeMonday-Friday. Should you need to get in touch with a staff person, call our main office at 919-861-5574 and a phone list by department will be available. A staff directory is also available here. All general questions can also be sent through ASE@ASEcho.org. Thank you and our best wishes for your continued safety.

New 3D Imaging Code Survey Needs U.S. Physician Input

This is your opportunity to participate in the Relative Value Update Committee (RUC) process to ensure fair and adequate code valuation. The proposed CPT add-on code that describes the additional work required for 3D imaging, in addition to the base echocardiography service, is currently under review at the AMA RUC. Your participation in the RUC survey process is key in the assessment of the time, complexity, and physician work value for these procedures. If you were randomly selected, you received an email from “Qualtrics” with the subject line, “AMA RUC Survey – 3D Imaging of Cardiac Structures.” We ask you to look for it in all your email folders, as many members have found the survey in their spam/junk folder.

More information about the RUC and the survey process is available here.The AMA has created a video to explain the purpose of the survey process and provide specific instructions on how to complete the survey accurately. Please contact Irene Butler, ASE’s Vice President of Health Policy & Member Relations at IButler@ASEcho.org, with any questions. We greatly appreciate your time, input, and expertise.